Privacy policy.

WHO IS RESPONSIBLE FOR YOUR DATA? Our Privacy Notice applies to the personal data that Nextgen Hybrid collects and uses. References in this Privacy Notice to “Nextgen Hybrid”, “we”, “us” or “our” means Empowr Health Ltd. We control the ways your personal data are collected and the purposes for which your personal data are used and are therefore the “data controller” for the purposes of the GDPR 2018, UK Data Protection Act 2018 and any other applicable data protection legislation.

CATEGORIES OF DATA WE COLLECT We may collect and process the following categories of information about you:

  • Personal identification details (e.g., name, email, phone number, address)

  • Health data (with explicit consent)

  • Usage data from our website and apps

OTHER We have partnered with various technologies and we reserve the right to add other services when appropriate to enhance your experience. Use of these services is optional and you control your data via the app.

SPECIAL CATEGORIES OF PERSONAL DATA We may collect special categories of personal data such as health information with your explicit consent. Without this data, we may be unable to provide certain services.

HOW AND WHY WE USE YOUR PERSONAL DATA

  • To fulfil contractual obligations and provide our services

  • To communicate with you for administrative or operational reasons

  • To personalize and improve your experience

  • To inform you about news and offers

  • For business administration, safety, and security

SHARING YOUR PERSONAL DATA We may share your data with payment processors, IT support, mailing services, and social media platforms for targeted advertising. Data may be transferred outside the EEA with appropriate safeguards.

SECURITY OF YOUR PERSONAL DATA We take appropriate measures to protect your data against unauthorized access and processing.

COOKIES We use cookies for site functionality, analytics, and marketing. You can manage cookies through your browser settings.

RETENTION PERIOD We retain your data as necessary for service provision and legal compliance.

YOUR RIGHTS You have rights including access, rectification, erasure, restriction of processing, and data portability. Contact contact@nextgenhybrid.co to exercise your rights.

UPDATES TO OUR PRIVACY NOTICE We may update this notice periodically. Please review it regularly.

CONTACTING NEXTGEN HYBRID If you have questions, concerns, or complaints about this Privacy Notice or our data practices, please contact us at contact@nextgenhybrid.co. You may also contact the ICO at https://ico.org.uk/global/contact-us/.